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  3. Lume launched a personal shopper for 2.1M customers
Retail/Lume Retail/20258 weeks

Lume launched a personal shopper for 2.1M customers

A digital-native fashion brand replaced its filter-and-sort UX with a conversational shopping agent grounded in their full catalogue and loyalty data.

AOV from chat sessions
+34%
conversion lift
+18%
shoppers served
2.1M
p95 response time
<400ms
Services used: 1 disciplines

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E-commerce·DTC Brand

E-commerce, Conversion Rebuild

A direct-to-consumer brand re-platformed onto a faster Shopify build with custom configurator, lifecycle email and AI-driven product recommendations.

Food & Restaurants·Multi-location Restaurant Group

Food Business, Restaurant Marketing System

A restaurant group consolidated 6 location websites into one centrally managed system with online ordering, lifecycle email and Google Business automation.

Technology

Video Production Hub

A video production studio launched a client-facing portal and automated production pipeline — projects shipped twice as fast at the same headcount.