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LUMIEN

We combine CRM automation, custom development, and marketing into one system that drives scalable growth.

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Service · Process Automation

CRM Setup

HubSpot, GoHighLevel and Pipedrive setups, properly configured, properly automated, properly trained.

Get a growth planView case studies
Why this

Built to compound, not to one-off.

We set up CRMs the way they should have been set up the first time: clean stages, automated handoffs, real reporting.

What's included

Every engagement ships with these as a baseline.

HubSpot implementation

GoHighLevel for agencies

Pipedrive sales setup

Team training and SOPs

How we deliver

A four-phase build, milestones not timesheets.

Senior operators, weekly demos, no junior bench, no surprise change orders.

015 days

Diagnose

A 5-day audit of your stack, funnel and goals. You leave with a one-page report ranking the three highest-ROI moves to ship next.

Deliverables
  • Audit report
  • Priority roadmap
  • 30-min walkthrough
02Week 1

Design

We map the system end-to-end before writing a line of code, lead capture, qualification, hand-off, fulfilment, reporting.

Deliverables
  • System architecture
  • Integration plan
  • KPI definition
034-12 weeks

Build

Senior operators ship against milestone-based pricing, weekly demos, no surprise change orders. The work goes live.

Deliverables
  • Production launch
  • Documentation
  • Team handover
04Ongoing

Scale

Monthly improvement sprint, conversion tests, automation tuning, reporting against KPIs that move the business.

Deliverables
  • Optimisation cycles
  • Monthly reporting
  • Continuous improvement
By the numbers

What the work returns.

4.7/5
CSAT post-setup
From sales team feedback
3-5
Pipeline stages
Right-sized, not over-engineered
60%+
Less SDR time
After hand-off automation
4-6w
Time to live
For most teams
Selected work

Real systems we have shipped with this service.

Case 01
Service BusinessRegional Service Company

Service Business, Lead Generation Engine

Result+212% booked jobs
Case 02
ManufacturingGolden State Trailers

Golden State Trailers, Mobile Sales Platform

Result3× inbound quotes
View all work
In their words

Operators we work with.

“Responsive, thoughtful, fast. Every milestone shipped on time and the work raised the bar for our internal team.”
Jane Cooper
Co-Founder, Northwind
Common questions

What operators ask before kicking off.

For depth on any of these, book a 30-minute strategy call, no deck, no junior intake.

HubSpot, GoHighLevel, Pipedrive, what do you set up?

HubSpot for marketing-led companies and B2B SaaS. GoHighLevel for agencies and home-services. Pipedrive for outbound sales teams who want simple. We pick on day one based on team size, budget and integrations.

Will my reps actually use it?

Yes if it is set up right. We train the team in 2 sessions, build mobile workflows, and remove every required field that does not drive a downstream behavior.

Can you migrate from another CRM?

Yes. Data audit, deduplication, mapping, and a phased import with a rollback plan. We have migrated from Salesforce, HubSpot, Zoho, Copper.

Ready to start?

Plan a CRM Setup build.

Tell us about your business and goals. We will scope a system and reply with a written proposal within 3 business days.

Get a growth plan
Typically respond within 24 hours

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Replace the manual spreadsheets, copy-paste loops and "we always do it this way" workflows with autonomous agents. Hours back to your team. Errors down to zero.

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